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Types of e-HRM

Description of three types of HRM, relational, transactional and transformational.
© University of Twente

In 1970-80s, very first systems supported administrative HR tasks without electronic internet-based technology. HR practices that were automated first covered Payroll systems, Benefits administration, Employee records and Skill databases. We call it administrative, or transactional e-HRM. 1990s brought new automatization era to HRM: recruitment, learning, knowledge sharing, team work -were made digital. We call it relational e-HRM. Since 2000 information technologies, intranet and internet has interrupted the HRM world, and brought e-competence management, e-career development, e-diversity management, e-workforce planning. We call it transformational e-HRM.

© University of Twente
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