Skip main navigation

What about the future?

Some explanation about future perspectives related to HRM & Innovation
© University of Twente

To date, social exchanges in organizations mostly took place between work-floor employees and managers. However, these days an increasing number of firms are using new technologies to manage their employees. This could alter the exchange relationships between employees and their employers.

How will the social exchange relationship take shape with computers, robots, and machines using Artificial Intelligence? Employees will have a more important relationship with technology. Will there be reciprocity with technology? How does management by robot look like?

At the same time, creativity is an important 21st century skill many repetitive tasks can be taken over by automation (robot), but creativity is something inherently human that is unreplaceable until this point in time.

Organizations should therefore emphasize the importance of creativity and innovative work behaviours and invest in programs that can make the workforce more creative.

© University of Twente
This article is from the free online

The Future of Human Resource Management (HRM)

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now