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How do I use the EFQM Model?

How do I use the EFQM Model? Gail Tutcher introduces some ideas for using the EFQM Model.
Business man holding a tablet in both hands. The image is overlaid with graphics of cogs, graphs, arrows
© EFQM

Now that you are familiar with the structure of the EFQM Model, let’s investigate how to use it.

There are many different ways in which the EFQM Model can be used. Over the next few steps you will discover how the EFQM Model can be used for the following:

  • as a diagnostic tool to help you understand what your organisation is doing well and how it could be improved
  • for benchmarking to understand your organisation’s position relative to others or to learn from others
  • as a planning tool to structure your ideas and make sure you don’t forget something important
  • as a source of good practices that could inspire you

In each of the steps, take the time to download the files, try out the activities and join the discussions.

© EFQM
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