Last week you explored some case studies of organisations that use the EFQM Model. You may have noticed that many of them had undergone at least one assessment against the …
As you can guess from the name, the Direction pillar covers how an organisation decides on the direction it wishes to take. The EFQM Model provides a framework for organisations …
Here, we are going to explore the Execution pillar of the EFQM Model, which is where the organisation turns its intentions into actions. Exploring the Execution pillar When an organisation …
Although the EFQM Model has changed over time, the underlying values remain the same. These values are supported by the members of EFQM and by any organisation that chooses to …
You have already discovered that the EFQM Model is based on a set of values that define ethical business practices. During the consultation for the latest revision to the EFQM …
The third pillar of the EFQM Model covers what the organisation has achieved. It is the Results pillar. You have probably realised by now that there should be a clear …
Now that you are familiar with the structure of the EFQM Model, let’s investigate how to use it. There are many different ways in which the EFQM Model can be …
EFQM (European Foundation for Quality Management) is a not for profit, membership foundation. It is based in Brussels, Belgium. It was formed by some of the leading businesses in Europe …
The EFQM Model structure is based on the simple, but powerful, logic of asking three questions: WHY Why does this organisation exist? What purpose does it fulfil? Why has it …