Summary of week two

The answer to why the NHS needs to change has several key aspects. In summary:

Our health and social care system is facing a lot of demands due to changes in our population, financial pressures, technological advances and changing attitudes. People want to be more in control of their health and wellbeing.

We’ve seen how the NHS is responding to these demands and how personalised care can help. We know that if care is more personalised, people are more likely to stay well and less likely to end up in crisis at A&E.

Key to making these changes happen is the ‘shift in relationship’ at the heart of personalised care.

There are six parts, or components, of personalised care which are brought together in the Comprehensive Model for Personalised Care above. You can also download it here

At the bottom of the triangle, it shows that personalised care can benefit people of all ages and their carers to manage their mental and physical health and wellbeing. It can help people make good decisions when their health needs change.

The middle of the triangle describes the offer of support to people with long-term physical and mental health conditions to build knowledge, skills and confidence to live well with their health conditions.

The top of the triangle describes the offer of support for people with more complex needs so they can have greater choice and control over the care they receive.

We’ll explore the six components of the Comprehensive Model for Personalised Care in more depth over the next two weeks.