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How does the NHS work in England?

The NHS is a huge organisation with many different strands. Trying to understand it, let alone navigate it, can be a huge challenge. In order to get the best support …

What is supported self-management?

Supported self-management (also called SSM for short) happens when people with long-term health conditions are supported to develop the knowledge, skills, confidence and support they need to manage their conditions …

Upgrading your course

Upgrading your course You can get the following benefits by upgrading this course: Unlimited access – Learn at your own pace with unlimited access to the course for as long …

What is a personal health budget?

‘A personal health budget is an amount of money to support a person’s identified health and wellbeing needs, planned and agreed between the person and their local NHS team.’ The …

Welcome to week two of the programme

Welcome to week two. This week we want to hear from you about your experiences of the NHS – what has worked well and what needs to be done differently. …

What is social prescribing?

Not all health issues need, or have, a medical solution. Sometimes what people need is to be connected into their local community, for example, an older person who is lonely, …

A personal health budget in practice

Rob’s story Rob’s story (above) is a great example of the difference a personal health budget can make. His care and support is more consistent and he’s been able to …

What Is Supported Self-management?

Supported self-management (also called SSM for short) happens when people with long-term health conditions are supported to develop the knowledge, skills, confidence, and support they need to manage their conditions …

Where are you now at the end of Step One?

Congratulations! You’ve reached the end of Step One. Don’t forget to make sure you ‘mark as complete’ all the pages on the course. You’ll need to show you have completed …

What is good personalised care?

You’ve now looked at all six components that make up the model for personalised care. You’ve also heard some personal stories. What have you learnt throughout Step One? How can …

Shared decision making in practice

Hear Holly’s experience of shared decision making when she was unexpectedly diagnosed with chronic kidney disease. Also, here’s a link to a short animation by the Health Foundation which shows …