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Email etiquette in a business setting

Email Etiquette In A Business Setting
© CQUniversity 2021

Statistics, extrapolations, and counts by the Radicati Group in March 2018 estimated the number of email accounts worldwide at 3.8 billion — and the number of consumer and business emails sent per day in 2018 at more than 281 billion.

The research firm projects the latter figure to grow to more than 333 billion by 2022.

Professional Behaviour at your place of employment

Know that how you use your email, company email address and employer’s technology is a serious issue! Sending non-business related emails, jokes, forwards or chain letters on company time to friends or co-workers reflects on your lack of professionalism.

Visiting websites that are questionable or not necessary to your job responsibilities will reflect poorly on your ability to be trusted. Never assume that these activities are not being monitored. While on company time do not assume you have any privacy when using company resources and equipment.

Let’s Discuss
Have you ever sent an email to the wrong person, or with something included that shouldn’t have been? Don’t worry, it’s happened to us all.
© CQUniversity 2021
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