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Final case study

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Welcome to the final case study!

Watch the video above and listen to the excerpt of a consultation between Miss Sullivan and the pharmacist.

Whilst watching we would like you to critique the consultation, what goes well and what does not go so well. You may wish to use the following questions a prompt for your answer:

  1. Does the clinician use an identifiable model for the consultation?
  2. Was it appropriate to hold this consultation remotely? Explain your answer.
  3. Did the clinician take basic observations during the consultation? Were there any in particular that might have been useful?
  4. Could the clinician have made use of any risk stratification tools whilst in the consultation? If so, which ones?
  5. Did you pick up on any safeguarding issues during the consultation? What were they?
  6. Did you pick up on any red flags during the consultation? What were they?
  7. Did the clinician close the consultation appropriately? Explain your answer.
  8. Did the clinician safety net the patient appropriately?

Share your thoughts in the comments section below and take some time to read and respond to other learners’ comments.

This article is from the free online

Conducting Remote Consultations and Triage

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FutureLearn - Learning For Life

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