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Preparing for next week

We have now reached the end of the second week where we have learned about obtaining observations remotely, safeguarding and the signs of sepsis. Before you move onto the final …

Safeguarding: Case study

We will now look at a short safeguarding case study. Watch the video above to listen to a short telephone consultation. As you listen, make a note of any safeguarding …

Safeguarding within remote consultations

NHS England describe safeguarding as “..protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing …

Preparing for next week

We have now reached the end of the first week where we introduced consultation models in a remote setting, remote triage, the risks involved and how to mitigate those risks. …

Confidentiality

Before carrying out a remote consultation, it is important to obtain consent from the patient. You should inform them of any limitations of clinical assessment by remote consultation and also …

Sepsis game

You have now had a chance to look briefly at some of the risk factors for sepsis. Below you will find a link to a game that is designed to …

Case study feedback

Now you have listened to and discussed the consultation, read through the following feedback and compare your discussion points. Does the clinician use an identifiable model for the consultation? It …

Case study feedback

Now you have listened and discussed the consultation, read through the following feedback and compare your discussion points. Is the advice appropriate? At this stage, the advice given is extremely …

Case study feedback

Now you have listened and discussed the consultation, read through the feedback and compare your discussion points. Did you pick up on the following potential safeguarding issues? Hydration – are …

An expert’s experience

In this step we hear from an expert pharmacist practitioner talking about his experience conducting remote consultations. James Hammell is an experienced GP Practice Pharmacist. During the interview James talks …

An expert’s experiences

We will now hear from our clinical expert, James Hammell, who will discuss the various stratification tools they have used in their daily practice. While watching the video make notes …

Case study 1: Mrs De Bruin

For your next activity we would like you to listen to the audio clip titled ‘Mrs De Bruin’. This is a recording of a consultation carried out over the phone. …

Triage

The video above provides an overview of triage within a remote consultation and introduces some important research into the impact and effectiveness of triage in primary care. You can access …

Feedback on Mrs De Bruin Case Study

The case study is a 70 year old woman with a sudden nose bleed. The patient is clearly anxious about what this might mean, particularly in relation to her existing …

Models for remote consultations

In 2016, 66% of general practices in the UK were frequently using telephone consultations and none were using video [1]. During the Covid-19 pandemic in 2020, remote consultations have been …
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