Course: Conducting Remote Consultations and Triage

We have now reached the end of the second week where we have learned about obtaining observations remotely, safeguarding and the signs of sepsis. Before you move onto the final …

We will now look at a short safeguarding case study. Watch the video above to listen to a short telephone consultation. As you listen, make a note of any safeguarding …

NHS England describe safeguarding as “..protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing …

We have now reached the end of the first week where we introduced consultation models in a remote setting, remote triage, the risks involved and how to mitigate those risks. …

Before carrying out a remote consultation, it is important to obtain consent from the patient. You should inform them of any limitations of clinical assessment by remote consultation and also …

You have now had a chance to look briefly at some of the risk factors for sepsis. Below you will find a link to a game that is designed to …

Now you have listened and discussed the consultation, read through the feedback and compare your discussion points. Did you pick up on the following potential safeguarding issues? Hydration – are …

In this step we hear from an expert pharmacist practitioner talking about his experience conducting remote consultations. James Hammell is an experienced GP Practice Pharmacist. During the interview James talks …

We will now hear from our clinical expert, James Hammell, who will discuss the various stratification tools they have used in their daily practice. While watching the video make notes …

For your next activity we would like you to listen to the audio clip titled ‘Mrs De Bruin’. This is a recording of a consultation carried out over the phone. …

The case study is a 70 year old woman with a sudden nose bleed. The patient is clearly anxious about what this might mean, particularly in relation to her existing …