Safeguarding within remote consultations
NHS England describe safeguarding as “..protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care. Safeguarding children, young people and adults is a collective responsibility..”. [1]. Similar definitions can be found internationally when visiting charities such as CARE® and Save The Children®. You might like to visit your own governing body websites to see what initiatives are happening where you are in relation to safeguarding.
Safeguarding is an essential component of any consultation and remote consultations are no different in that regard.
The video at the top of this step is an interview with Bola Abolade, a nurse with many years of experience in the field of safeguarding. Watch this video now.
When you are watching this interview, make a notes on how Bola describes safeguarding, and whose responsibility it is. Listen out for the different safeguarding issues that you should be alert for. Bola also offers some useful advice for what to do if you have any safeguarding concerns and who to involve.
[1] NHS England. About NHS England Safeguarding [online] Accessed July 13 2020
Conducting Remote Consultations and Triage
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