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Workbook: Exploring the customer journey

Exploring the customer journey.

This document defines each stage of the travel customer journey and gives you a case study to reference.

Workbook Module 1c part 1 Click to enlarge

The workbook is available to download using the link in the downloads section.

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This content is taken from Traveltech for Scotland online course

Traveltech for Scotland - Getting Started with Travel Technology

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Traveltech for Scotland - Getting Started with Travel Technology

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