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Workbook: Activity 3, 4 & explore more

Workbook: Activity 3 & 4.

In the activity 3 & 4 workbook you’ll get an opportunity to work with an existing customer journey which will then prepare you to develop a more detailed outline of the journey your customers go through when engaging with your business. We’ve also included some useful links to additional resources related to this module.

Workbook Mod 1e page 1 Click to enlarge

The workbook is available to download using the link in the downloads section.

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