Skip main navigation

Workbook: Planning micro moments – business perspective & activity 3

Workbook: Planning micro moments – business perspective.

Supporting notes which outline some of the categories Sarah introduced along with an activity where you assess how your business responds to the needs of your customer.

Workbook Mod 4c page 1 Click to enlarge

The workbook is available to download using the link in the downloads section.

This article is from the free online

Traveltech for Scotland - Getting Started with Travel Technology

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now