Skip main navigation

Workbook: Timed and dated bookings & activity 4

Workbook: Timed and dated bookings
Supporting notes which cover how you can use upgrading, upselling and cross-selling as part of the booking process. Activity 4 helps you to identify the types of customers that may be responsive to these strategies.

Workbook Mod 5d page 1 Click to enlarge

The workbook is available to download using the link in the downloads section.

This article is from the free online

Traveltech for Scotland - Getting Started with Travel Technology

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now