Challenges to AI products and Services Design
This lecture is ‘Challenges to AI products and Services Design’. The first group of challenges is the need to understand how AI products work. The second group of challenges is …
Course: Designing Human-Centred AI Products and Services
How would human-centered design make AI effective?
When designing AI products or services, it’s tempting to assume that the best thing you can do is automate complex, repetitive, boring, or even dangerous tasks to do manually. However, …
The Human-Centred AI development process
Building Human-Centered AI products and services requires hard questions across different steps of the AI development process. Here are some helpful questions. Step 1. Planning What problems will the model …
Human-Computer Interaction
This lecture is on ‘Human-Computer Interaction’. Click the play button in the video to start learning. Human-Computer Interaction Human-computer interaction (HCI) is research in the design and the use of …
Leveraging visual representations to understand AI behavior
By leveraging visual representations, a black-box-like AI behaviour can be demystified, such as how AI makes automated decisions, whether AI uses unnecessary or insignificant data, or which biases in data …
Best practices for co-learning from user feedback
1. Communicate with user feedback For either type of feedback, knowing what information is being collected, what it’s for, and how its use benefits them is essential. Once a user …
Multidisciplinarity of HCI
“…it no longer makes sense to regard HCI as a speciality of computer science; HCI has grown to be broader, larger and much more diverse than computer science. HCI expanded …
Personal Data vs. ”Sensitive” Personal Data
Q1. When is personal data considered sensitive? The GDPR (General Data Protection Regulation) makes a distinction between “personal data” and “sensitive personal data.” Personal data means any information relating to an identified …
AI Transparency Paradox
Facebook has started to disclose what factors affect its post rankings in News Feed through the Why Am I Seeing This service. The information that generally has the most significant influence over …
Best Practices for Data labelling
Data labels can be added in two ways: through automated processes or by people known as labellers. “Labellers” is a generic term that covers various contexts, skill sets, and levels …
Including the end-users’ feedback: Human-Centered AI Products/Services Design
This video is ‘Include the end-users feedback: Human-Centered AI Products/Services Design’. Click the play button in the video to start learning. Ask questions directly to the professor and the course …
Human-in-the-Loop in Human-Centered AI Design
This video is about ‘Human-in-the-Loop in Human-Centered AI Design’. Click the play button in the video to start learning. Ask questions directly to the professor and the course management team …
Ten Guidelines for Human-Centered AI Design
When designing AI products and services for a human-centric approach, here are ten guidelines to follow: 1. Align AI with human values Determine the objective function of AI through collaboration …
Human-Centered AI Design
This lecture is on ‘Human-Centered AI Design’. Content warning: Part of this video (0:35–1:17) illustrates the example of the harm Microsoft Tay caused. It features offensive language, so please do …
Human-Centered AI means to oversee AI’s decision-making
This video is ‘Human-Centered AI means to oversee AI’s decision-making.’ Click the play button in the video below to start learning. A Conventional AI Product and Service Design Process Complete …
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Designing Human-Centred AI Products and Services