Course: Designing Human-Centred AI Products and Services

Building Human-Centered AI products and services requires hard questions across different steps of the AI development process. Here are some helpful questions.  Step 1. Planning What problems will the model …

When designing AI products or services, it’s tempting to assume that the best thing you can do is automate complex, repetitive, boring, or even dangerous tasks to do manually. However, …

This lecture is ‘Challenges to AI products and Services Design’. The first group of challenges is the need to understand how AI products work. The second group of challenges is …

This lecture is on ‘Human-Computer Interaction’. Click the play button in the video to start learning. Human-Computer Interaction Human-computer interaction (HCI) is research in the design and the use of …

“…it no longer makes sense to regard HCI as a speciality of computer science; HCI has grown to be broader, larger and much more diverse than computer science. HCI expanded …

1. Communicate with user feedback For either type of feedback, knowing what information is being collected, what it’s for, and how its use benefits them is essential. Once a user …

By leveraging visual representations, a black-box-like AI behaviour can be demystified, such as how AI makes automated decisions, whether AI uses unnecessary or insignificant data, or which biases in data …

Facebook has started to disclose what factors affect its post rankings in News Feed through the Why Am I Seeing This service. The information that generally has the most significant influence over …

Data labels can be added in two ways: through automated processes or by people known as labellers. “Labellers” is a generic term that covers various contexts, skill sets, and levels …

Q1. When is personal data considered sensitive? The GDPR (General Data Protection Regulation) makes a distinction between “personal data” and “sensitive personal data.” Personal data means any information relating to an identified …

When designing AI products and services for a human-centric approach, here are ten guidelines to follow: 1. Align AI with human values Determine the objective function of AI through collaboration …

This video is about ‘Human-in-the-Loop in Human-Centered AI Design’. Click the play button in the video to start learning. Ask questions directly to the professor and the course management team …

This video is ‘Include the end-users feedback: Human-Centered AI Products/Services Design’. Click the play button in the video to start learning. Ask questions directly to the professor and the course …

This video is ‘Avoid the pitfalls in the modern AI product/service design process’. Click the play button in the video below to start learning. Ask questions directly to the professor …

This video is ‘Human-Centered AI means to oversee AI’s decision-making.’ Click the play button in the video below to start learning. A Conventional AI Product and Service Design Process Complete …