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Review of the course

We hope you have enjoyed this course and have found the learning materials useful. Your task We’d appreciate it if you could take a few moments to tell us what …

The entrepreneur’s perspective

Watch the interview with entrepreneurs Steve Compton, Tayzia Trotter and Kate Rossin sharing their views on how they measure impact and how they ensure that impact measurement informs their mission …

Impact measurement in different industries

Having discussed the importance of measuring impact and how it aligns with your mission and strategy, we’re now going to consider how to measure impact. This step introduces two different …

Outcomes or impact: what’s the difference?

Metrics are useful, but what do they really tell us? Let’s make a distinction between outcome and impact. The terms ‘outcome’ and ‘impact’ are sometimes used interchangeably but it’s important …

Why do metrics matter?

The notion of measuring activities is not new to us, we do it every day. For example, when keeping track of how much we’re eating, drinking or spending on groceries. …