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How do trainers deal with ‘difficult’ people?

Healthcare staff are among the kindest and most tolerant people on the planet. For this reason, ‘difficult’ people are not commonly encountered in training. Nonetheless, at some time or another, …

How can trainers ensure they communicate well?

Trainers need to be good communicators. They are required to explain concepts, draw out existing knowledge, persuade reluctant participants to join in, provide supportive feedback, and so on. Trainers don’t …

Introduction to Week 3

This week we explore the knowledge and skills required by trainers. Most healthcare trainers begin with a strong desire to help others learn. If you aspire to be truly effective, …

Practice, Prompts, and Nerves

For those new to training, standing in front of fellow healthcare professionals can be a little daunting. If your training is well designed and interactive, you should have nothing to …

How should we assess learners?

Assessment demonstrates the level of competence achieved by a learner at a given point. It is undertaken at the end of training to be sure they are competent and safe. …

How do we ensure training matches the need?

For many courses such as clinical skills and IT training, learning needs have already been established and ready-made lesson plans are available. However, trainers are often asked to create training …

How can trainers use online assessment?

As with all forms of assessment, online tests should measure achievement of learning outcomes. If any outcomes cannot be measured by computer, some other form of assessment should be employed …

What happens in our brain when we learn?

In the video we explained how physical changes are made in the brain when lasting learning is created. It’s important to remember that although technology improves at an exponential rate …

Should learning be easy?

It is possible for training to be too easy. Does this sound counterintuitive? Well, learners need to expend mental effort in order to build new connections in their brain. In …

How can we avoid overloading learners?

In Step 2.7 we noted that an overload of information is occasionally found in online learning. A similar excess can also be experienced in presentations and lectures. It usually arises …