Basic data analysis – quantitative data
As we learned in the previous step, different research methods produce different types of data and therefore need different methods of analysis. This will be built into your research plan …
Course: User Research in Government: Getting Started
Making your research inclusive – non-digital users and Universal Barriers
As well as disabilities and impairments, there are other things that can make it difficult for users to access services. Users who do not use digital services ‘Digitally excluded’, ‘assisted …
Why is user research in government important?
In this video, user researchers talk about why user research in government is important. They also explain some of the differences between user research in government and in the private …
User needs or user stories?
User stories describe specific features a team must deliver to meet a user need. User stories are generally written with additional information, such as acceptance criteria, complexity, and dependencies. You …