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Becoming a leader

Finally, let’s return to Brian to find out how we can take on extended roles to help our teams best manage complex or co-morbid patients. We met Brian earlier in …

What is knowledge work?

This course focuses on knowledge work. So we have to ask… what exactly is ‘knowledge work’? Does it mean we are like computers, meant to remember all the knowledge we …

Harnessing a patient’s creative capacity

Being under constant pressure in our everyday practice, it can be easy to overlook one of the most important resources that we have to manage complex health problems – the …

Moving from diagnosis to explanation

In the previous step we introduced the case of Omar, who has presented with a sensation of something being intermittently stuck at the back of his throat. As pathological causes …

Implementing and learning from change

We have described how generalist clinicians implement and learn from change every time they work with patients to make sense of their condition, and so negotiate a treatment plan. This …

Models of medical practice

Narrative medicine Human beings are first and foremost storytellers. Telling stories is how we make sense of our lives and the world around us. As the philosopher Alistair McIntyre states: …

Introduction to week 4

Dr James Bennet gives you an introduction to what we will cover in Week 4 of the course. Please share any thoughts about what you expect from this week’s content …

How can different kinds of knowledge work help me?

Changing the context can change practice. We have mentioned relationship-based care and knowledge work and clinical scholarship. How do these things link together? Knowledge work help us not just with …

Sharing your learning to help others

Let’s return to Omar’s case to illustrate how we can share our learning from challenging cases to help others develop their knowledge work skills. In the previous weeks we met …