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Stephen Small
66 years of age, married , began working abroad in the oil and gas industry many years ago, now resident in Mexico but still linked to the UK through my family. Enjoying studying and learning.
Location Based in Mexico City
Achievements
Activity
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Stephen Small made a comment
Hoping it works for me
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Stephen Small made a comment
Living in Mexico but have lived in the middle east ,south américa and home country is UK, interested in what we do worldwide,
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Stephen Small made a comment
Looking forward to this course , I’m not shy and I’m not timid but I’m useless at communicating ,not only at work but generally in life , this course should help me change.
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Stephen Small made a comment
Blackmail seems to be always in the background
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Stephen Small replied to Stephen Small
It’s a personal change I have to make and yes at times it has backfired , people can be offended and you can lose relationships, I was brought up in an environment where bad language between males was more or less obligatory.
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Stephen Small made a comment
I need to learn to ignore the simple comments that I take personally (when probably 90% are not meant in a personal way) I need to stop reacting in an argumentative way when I should simply be looking for clarification or simply ignoring, Maybe I should learn the counting 1 to 10 trick before I respond
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Stephen Small made a comment
it appears that resilience can be learnt (my search engine told me), we just need to become stronger, accept change, worry less are some of the suggestions!
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Stephen Small made a comment
I tend to make life changing decisions based on instinct, not very good at it though, the problem I have is to share or explain those instincts to anyone else , perhaps my perceived lack of resilience is down to not being able to trust the decisions or advice of others.
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Stephen Small replied to Edith Milne
sort of storing for the winter months!
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Stephen Small made a comment
more generative ?, could it mean building up resistance?, could it mean becoming stronger in sort of incremental stages, or generating support from friends/ family?
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Stephen Small made a comment
The ability to recover quickly probably sound right or the ability to resist, or both combined!
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Stephen Small made a comment
Invincible is a strong word, I don[t really relate to resilient, maybe I like the metaphor of the rubber ball better.
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Stephen Small made a comment
I tend to become inverted and uncommunicative when things get a little tough, maybe it´s because of my age and the way I was brought up ,where to ask for help or show any type of emotion was seen as a weakness.
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@JORGELUISGARAYGARCIA Bienvendos!
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Looking forward to this course ,i believe we will enjoy
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Stephen Small made a comment
Hoping to expand my knowledge and perhaps change my mindset a little when it comes to communication with other people.
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Stephen Small made a comment
I will re-read my comments before posting in order to be sure of their suitability,
I will not us offensive language in my posts (anymore) -
Stephen Small made a comment
It was a racist joke and not a particularly funny one, did she deserve to be ridiculed ? , probably yes for a while, did she deserve to have her life ruined???
A subjective question. -
Stephen Small made a comment
oops …..maybe we need to change!
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Stephen Small replied to Anne Maguire
As I´m new to this "fake news" does seem to be one of the main concerns, hopefully by following a few tips and by trial and error I will learn as I go along.
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Stephen Small made a comment
I[m learning something new here and its good
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Stephen Small made a comment
You´ve just opened up a new range of choices, thank you
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Stephen Small made a comment
Every little piece of knowledge helps.
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Stephen Small made a comment
It has helped me understand the actions I can take to become more successful in my on line education
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Stephen Small made a comment
I didn´t do so well on this , the first part I managed to write something ,second part was a disaster but fore sure it is my fault as i had to jump from explorer to chrome to Edge and whatever.
It´s clear I need to spend a little more time on this -
Stephen Small made a comment
Comfortable to add?, probably once I gained the confidence and if I was sure my information was accurate.
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Stephen Small made a comment
The secret is in the title "a wicked problem", there is no perfect answer, we can stop to buy and then how do the people who grow the ,cotton, who process the material, who sew the clothes live? we take away their work, we can recycle , same result! one suggestion I have seen in the comments below is to only use biodegradable clothing, bring on the innovation...
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Stephen Small made a comment
The message is clearly that good manners are expected of us , quite right of course.
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Stephen Small made a comment
go for it
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Stephen Small made a comment
Good manners are applicable in all aspects of our life.
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Stephen Small made a comment
the video grabs my attention .
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Stephen Small made a comment
I find it easier to stay back in the office when everyone has left, apart from the service personnel I´m alone.
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Stephen Small made a comment
An opportunity for all as long as I take a disciplined approach!
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Stephen Small made a comment
Here at Future Learn at this site.
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Stephen Small made a comment
Future Learn ,course with Leeds University on Innovation: The Worlds Greatest and I managed to pass the quiz at the end but!!! I think I was just lucky. Desktop computer.
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Stephen Small made a comment
Thanks
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Stephen Small made a comment
Previous experience has shown me that I lack concentration, my mind wanders or I skip paragraphs because I think I know the content anyway, hopefully this course will help me to change my mindset.
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Stephen Small made a comment
Introduce transitional return-to-work arrangements
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Stephen Small made a comment
First time I have heard of it and our HR department were unaware of it and do not use, it seems simple enough but obviously a number of factors would have to be analysed before you could draw any conclusion.
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Stephen Small made a comment
Very robust and controlled in general
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Stephen Small made a comment
We have a consistent and fair policy ,however we need the line managers to follow the procedure which sometimes fails.
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Stephen Small made a comment
I don´t believe the situation is difficult to deal with or at least it wouldn´t have been if the situation had been controlled from the beginning with a few quiet words, personally i follow a proactive way of avoiding problems where possible.
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Stephen Small made a comment
Danny has found that its not so difficult to miss a day or a half day or slip away early, Grace is a little late getting on the case and is avoiding her responsibilities, the rest of the team will be feeling used and will not be performing at their best , time for a face to face discussion possibly with HR presence.
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Stephen Small replied to Judith Flambard
Feedback is so important without it the results lose their impact
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Stephen Small made a comment
We have done a few staff surveys and the results were promising
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Stephen Small made a comment
Scored around the 40 mark, meaning we do have action to take
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Stephen Small made a comment
20 minutes in reception…….great idea and very logical….thanks
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the appraisal has to be shared and discussed with the employee
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Stephen Small made a comment
Lack of Communication and Control
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Stephen Small made a comment
we scored (by my reckoning) 4´s across the board, nearly there but not quite
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Stephen Small made a comment
we use something very similar
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Stephen Small made a comment
Risk assessment not performed or incorrectly performed, no tool box talks, poor maintenance, lack of training ,lack of PPE, No documented procedure.
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agree 100%
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I believe this can be effectively controlled by initiating the correct procedures and check activities,
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Stephen Small made a comment
We often have people working in the desert travelling hundreds of miles alone to remote locations, we insist on a timed journey plan with specified call in times.
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Stephen Small made a comment
Lead by example the only way to manage.
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Stephen Small made a comment
That one step more and the recognition that the audits are an opportunity for improvement is the reason for success along with of course the management commitment.
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Stephen Small made a comment
HSE is the responsibility of all of us and that's clear , however it does not remove the overall responsibility of management.
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Stephen Small made a comment
We have a very clear HSE policy which is well publicised and posted throughout the office / site, documented procedures are available, risk analysis performed and we have a dedicated HSE leader and supporting team. All personnel receive obligatory HSE training and the whole subject is under the direct supervision of the MD.
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Stephen Small made a comment
they have an excellent system and appear to be taking good care of their employees , very proactive, good training and a correct risk analysis being the key.
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Stephen Small made a comment
We had a release of an ammonia cloud in the early 2000´s in South America which while it did not result in any deaths did force the evacuation of the site and the local town, cause was later found to be a faulty valve.
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Stephen Small made a comment
Relationships have been a problem in the past, we are now seeing the company promote positive actions in this area, team building , the movement of people and conciliation talks all being positive actions.
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Stephen Small made a comment
From a personal point of view technology has been my major stress "problem", I´m an older employee used to writing things down, used to having a secretary/assistant especially when at site , I´ve always had a state of the art laptop but never had to use it for anything more than e-mail or using the internet. Now I´m office based and expected to produce my own...
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Stephen Small made a comment
We have preventive campaigns during the year, these normally involve a half our chat/toolbox meeting with our company doctor, usually once a month with various themes, such as high blood pressure , diabetes, the need for exercise, we have campaigns for healthy eating etc etc.
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Stephen Small made a comment
Campaign for healthy eating , lunchtime social activities to bring everyone together ,if possible fix the gym or arrange some type of communal exercise such as yoga
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Stephen Small made a comment
I sometimes think that e-mail is one of the most misused methods of communication, it is cold and isolated , I have to agree with the many face to face is the way to go whenever possible.
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Stephen Small made a comment
We have an excellent tool for communication and we are fortunate enough to have a person dedicated to this activity, the personnel all feel that they are well informed, there are numerous initiatives concerning training, social activities , activities within the local community etc.
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Stephen Small replied to Alena C
Not so sure about the military !
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Stephen Small made a comment
It all seems so clear and easy when you see it written down like above, however the reality can sometimes be a little different, I think that my organisation tries to reflect the above.
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Stephen Small made a comment
Transparency is one of the important elements in trust along with consistency and the demonstration of moral/ethical values.
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Stephen Small made a comment
The second example used to be common in my industry which is construction site based, very negative and depressing for all around.
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Stephen Small made a comment
The blame culture has to be removed for failure to be allowed and accepted ,obviously no one wants to fail but the more we turn towards innovation the greater is the chance of failure.
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Stephen Small made a comment
the JCB example is excellent, team work, team spirit, change management in a very transparent way.
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Stephen Small made a comment
I´m one of the luckiest people in the world, I love my job, I love the people I work with and I achieve 100% job satisfaction.
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Stephen Small made a comment
Apart from the normal benefits such as salary ,healthcare, vacations etc. we also need to have our employees believing that we care about them on a personal basis ,that they are not just a number, they are part of the team.
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Stephen Small made a comment
Sexual harassment in the office environment, the complaint was ignored by the head of department, ignored or brushed under the carpet by human resources , ignored by senior management and eventually dealt with through the compliance committee.
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Stephen Small made a comment
Very enjoyable
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Stephen Small made a comment
Excellent lady with excellent skills and compassion for the people and the environment
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Stephen Small made a comment
Seems to have it all under control.
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Stephen Small made a comment
going to go with the steam engine
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Stephen Small made a comment
the wheel looked like a good first choice but I guess I have to go with information technology and all of it´s spin offs
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Stephen Small made a comment
Pleased to join the course.
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Stephen Small made a comment
I enjoyed this course so much, a real eye opener.
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Stephen Small made a comment
Completing the ICAF has been interesting and I will forward it to other colleagues for their input.
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Interesting tool
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The emphasis can be on the customer but the first line of defence needs to be in house.IT also needs to play a part wherever it can ,however we always come back to the integrity of the individual (s)
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Stephen Small made a comment
our code of ethics and confidentiality agreements help in preventing knowledge leakage, the type of business we are in means that counterfeiting is probably not a risk.
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Stephen Small made a comment
Our Hunters will need to be people with imagination, without blinkers, probably people who believe in the Hobbit, gatherers are those people with patience, confidence , they will also need imagination when looking for the solutions.
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Stephen Small made a comment
We are using and there are small groups of personnel working on ideas
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Stephen Small made a comment
Open and collaborative relationships are emerging but I believe there is still some resistance to this at a higher level, mainly from the older contingent of management.
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Stephen Small made a comment
outside-in could give ownership problems , i think couples would be the way forward, in my company this seems to be the way they want to move.
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Stephen Small made a comment
The majority of retail shopping business models are in crisis because they ignored the emergence of on line shopping.
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Stephen Small made a comment
We have key enablers, we also seem to promote young persons who are still growing and are not constrained by the previous way of working.
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I believe we have the support from the leadership of the company , we have the people and it appears that we have funds available for innovation ideas. We run a competition yearly looking for new ideas but as yet we are still to see the positive results.
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Stephen Small made a comment
My industry is heavily dependent on oil and gas so in fact we are forced to innovate, the world is changing, people are waking up to the fact that a business such as ours is environmentally unacceptable unless we innovate.
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Stephen Small made a comment
I think my company is perhaps a little higher in the Core but looking to change, Transformative is I think the plan.
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Stephen Small made a comment
I´m not sure whether we are innovating or diversifying in my company, we are certainly changing, maybe I will understand better at the end of the course.
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Stephen Small made a comment
new to this ,lets see how to enjoy it
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Stephen Small made a comment
The problem of supporting an ageing poulation is becoming real.
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Stephen Small made a comment
Quality policies need to be disseminated to all within the organization, we then need to train the people on how to implement , comply with and then improve the quality policy.