Coventry University program

Leadership, Service Improvement and Integrated Care

Analyse critical models for patient-centred leadership, quality, analysis and service improvement and project and risk management.

This program is part of the MSc Nursing degree offered by Coventry University

Learn how to become a critical thinker, as well as a professional leader and manager

On this program you will have the opportunity to study leadership, contemporary thinking in organisations, quality and service improvement, project management and how to contextualise in professional policy frameworks.

It draws on theories of clinical leadership, systems thinking and organisation theory to promote creative entrepreneurial approaches to clinical practice, ensuring that the patient or service-user is central to the management and organisation of health and social care.

Real-life service experience will be used as a foundation for analysis of quality improvement and the principles and theories that will be applied.


5 courses

This program contains a portfolio, where you'll be able to gather your work and get feedback from course educators.

Delivered by expert academics

Coventry secured a gold rating in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is the University of the Year for Student Experience 2019 in The Times and The Sunday Times Good University Guide 2019.

Please note that the staff described in the 'Who will you learn with?' section below may be subject to change.

Who will you learn with?

A senior nurse specialising in the care of patients with renal and urological disorders. 20 years experience in education, including in South Africa. MSc Nursing Course Director online and on campus.

My professional background is in children’s critical care nursing and leadership in the NHS. As an assistant professor at Coventry University I teach on both under graduate and post graduate programs.

I am a Senior Lecturer in Adult Nursing at Swansea University. My main background is acute surgery and critical care nursing. I am an associate lecturer for the MSc at Coventry University.

Learning outcomes

In studying this program you:

  • Analysed and justified patient and service-user led improvements to health and social care delivery within your own field of practice by applying theories of change and project management to inter-professional practice in health and social care.

  • Critically reflected on professional-client relationships with a particular emphasis on ensuring integrated care, and improving the quality of the patient journey drawing on quality improvement theories and techniques to health and social care services in differing cultures and contexts.

  • Critically analysed theories of leadership and the shifting relationships between professional identity and managerial imperatives in your own practice

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