Coventry University program

Leadership, Service Improvement and Integrated Care

Analyse critical models for patient-centred leadership, quality, analysis and service improvement and project and risk management.

This program is part of the MSc Nursing degree offered by Coventry University

Learn how to become a critical thinker, as well as a professional leader and manager

On this program you will have the opportunity to study leadership, contemporary thinking in organisations, quality and service improvement, project management and how to contextualise in professional policy frameworks.

It draws on theories of clinical leadership, systems thinking and organisation theory to promote creative entrepreneurial approaches to clinical practice, ensuring that the patient or service-user is central to the management and organisation of health and social care.

Real-life service experience will be used as a foundation for analysis of quality improvement and the principles and theories that will be applied.


5 courses

Delivered by expert academics

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

Please note that the staff described in the 'Who will you learn with?' section below may be subject to change.

  • Coventry University

Who will you learn with?

Senior Lecturer for 19 years. Interests include evidence based practice, healthcare leadership, contemporary issues, acute adult nursing.
Clinical background in acute medicine and cardiology nursing

Learning outcomes

Upon successful completion of this program, you should be able to:

  • Analyse and justify patient and service-user led improvements to health and social care delivery within your own field of practice by applying theories of change and project management to inter-professional practice in health and social care.

  • Critically reflect on professional-client relationships with a particular emphasis on ensuring integrated care, and improving the quality of the patient journey drawing on quality improvement theories and techniques to health and social care services in differing cultures and contexts.

  • Critically analyse theories of leadership and the shifting relationships between professional identity and managerial imperatives in your own practice.

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