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The use of jargon
This doctor-patient interaction shows how the use of medical jargon can lead to patient misunderstanding.
The use of jargon is a communication barrier commonly experienced by patients with limited health literacy. Words that sound logical for most healthcare professionals can be incomprehensible for patients with limited health literacy. This video shows how this may work in practice.
This article is from the online course:
Working with Patients with Limited Health Literacy
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This article is from the free online
Working with Patients with Limited Health Literacy
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