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The use of jargon

This doctor-patient interaction shows how the use of medical jargon can lead to patient misunderstanding.

The use of jargon is a communication barrier commonly experienced by patients with limited health literacy. Words that sound logical for most healthcare professionals can be incomprehensible for patients with limited health literacy. This video shows how this may work in practice.

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Working with Patients with Limited Health Literacy

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FutureLearn - Learning For Life

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