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Closing summary for this Quick Win

You can implement AS activities successfully in a variety of geographical and socio-economic settings including small community hospitals. One of the major challenges in this South African example of a …

Measurement used for improvement

To facilitate measurement and feedback a “low-hanging fruit” toolkit, consisting of an Excel-based standardised measurement template/tool, was developed and launched in July 2012 for the five interventions. Part of the …

The importance of co-ordination

Watch the video with Ms Angeliki Messina, the Quality Leadership Project Manager for this South African AS initiative, as she explains the value of her role in co-ordinating data collection, …

The importance of data standardisation and feedback

To ensure the intervention would be successful the following also occurred during implementation: Formalisation of measurable AS goals for the group, which consisted of a sustainable reduction in overall antibiotic …

The Cochrane Review and closing comments

Within Europe cultural models have explained between 25% and 50% of variance in infection-control processes and outcomes. It is likely that specific combinations of cultural dimensions are more amenable to …

What kind of organisation do you work in?

In this video Professor Peter Davey explains “Power Distance” and its role in behaviour change. He begins by asking what sort of organisation you work in and goes on to …

Professor Paul Batalden

Professor Paul Batalden was awarded the Deming Medal in 2010 by the American Society of Quality in recognition of his work on advancing the scholarship of quality improvement. Professor Batalden …