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Information about each weeks learning materials

Welcome to the Module This module is designed to equip managers and business leaders with the skills and knowledge needed to navigate complex global challenges and make informed, strategic decisions. …

Module One Objectives

By the end of this module, you will be able to: Assess key global political, economic, and social issues impacting businesses. Evaluate business responses to contemporary challenges. Explain risk assessment …

Case Study: The Johnson & Johnson Tylenol Crisis

Before the crisis, Tylenol was the most successful over-the-counter product in the United States with over one hundred million users. Tylenol was responsible for 19 percent of Johnson & Johnson’s …

Objectives, Messaging and Channels

Information Sheet: Elements of a Communication Plan A well-designed communication plan ensures effective information dissemination, stakeholder engagement, and goal alignment. Below are the key elements to focus on: Clear Objectives …

Rapid response strategies

This session will explore the key elements of a communication plan, providing a practical framework for businesses to develop clear, consistent, and strategic messaging during challenging times. Participants will learn …

Risk Assessment Models

Information Sheet: Using Analytical Tools in Risk Assessment Understanding and mitigating risks in the global business environment often require robust analytical tools. Below is an overview of how PESTLE Analysis, …

Strategic Business Responses to Risks

Responses to Risks In an increasingly volatile business environment, strategic responses to risks are critical for organizations to navigate crises and maintain resilience. Two key examples—Rapid Adaptation in Crisis and …