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Recentering

Once team members have prepared and decentered, the final piece in effective communication is to recentre. To recentre, we need to establish a common view of a situation and shared …

Where to next?

Now that we’ve learnt more about culture and diversity in teams, it’s time to get practical. We’ve identified a range of challenges and opportunities that culturally diverse teams might encounter. …

How culturally diverse is your team?

The number of cultures represented in a team can shape the way a team functions. Although we talk about cultural diversity in teams, it’s not just about whether or not …

Cultural scripts and norms

We all carry internal ‘scripts’ for how to act in specific situations. When we’re in a familiar situation, we don’t often think too deeply about how to behave. Instead, we …

What have we learnt?

Congratulations, you’re nearly at the end of the course! Before we put everything together, let’s reflect on the key ideas from our final week. Over the last week, we’ve focused …

Thanks for joining us

Congratulations on completing the course! Over the last four weeks, we’ve developed a deeper insight into culture and how it can influence the way we work in diverse teams. We’ve …

Culturally intelligent leadership

Cultural intelligence is the ability to interact effectively across cultures. In this video, we hear from Professor David Thomas from the University of Victoria who explains cultural intelligence, why it’s …

Innate and achieved multicultural individuals

Multicultural individuals are not all the same. It’s important to consider the different ways that people become multicultural, as this variation will likely influence how these individuals contribute in a …

Let’s get started

Welcome to the final week of Leading Culturally Diverse Teams in the Workplace. We hope you’ve enjoyed your learning so far. Over the last three weeks, we’ve learnt a lot …

Integrating: Combining ideas

Creativity doesn’t just come from generating lots of ideas, it’s also about being able to build on and combine ideas to create something new. The third skill within the integrating …

Let’s get started

Welcome to Week 3. We hope you enjoyed the first two weeks of learning. Now we know more about culture and how it can influence a team, we can ask …

Conflict in multicultural teams

How we approach conflict can be traced back to differences in our cultural values and beliefs. Some cultures accept confrontation, while other cultures prefer group harmony. Intercultural conflict experts Dr …

Differing cultural norms

Multicultural team members can have different ideas and expectations about almost every aspect of their work. These expectations, or cultural norms, are the standards of behaviour a cultural group would …

Let’s get started

Welcome to Week 2 of Leading Culturally Diverse Teams in the Workplace. This week we’re asking the question: why does cultural diversity matter in the workplace? To do this, we’re …