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Kanban production

Watch the video and then summarise what you have learned. You can see that for the pull system to work, there must be good communication between the work centres. This …

Supplier performance matrix

Watch the video and then summarise what you have learned. Each supply chain performance metric gives a slightly different view of a piece of the supply chain. The important decision …

ISO international standards

Watch the video and then summarise what you have learned. Increases in international trade during the 1980s created a need for the development of universal standards of quality. In 1987, …

Process re-engineering

Watch the video and then summarise what you have learned. There are many different spins on the process re-engineering definition. Although each definition is slightly different, all have the same …

Process mapping and design

Watch the video and then summarise what you have learned. Why process mapping? Process mapping is a technique that allows us to visually understand the process, who is involved, and …

Introduction to process management

Watch the video and then summarise what you have learned. Operations and process management is all about how a business produces goods and services. Processes are essentially a part of …