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This content is taken from the Eindhoven University of Technology's online course, Process Mining in Healthcare. Join the course to learn more.

Skip to 0 minutes and 0 seconds Welcome to the course closing lecture. In this course, we’ve shown you process mining in the healthcare setting. We’ve discussed the software systems that you can use to get the data from. And we’ve also discussed what the data is that you need for process mining.

Skip to 0 minutes and 0 seconds We have shown you three key techniques: process discovery, that is able to discover a process model based on only the event data; conformance checking, that given a process model and the data can detect deviations; and enhancement, that on a process model using the data can, for instance, project performance information. We’ve also shown you ways to filter and investigate the data, show you social networks. But we’ve also shown you many examples of process mining being applied in real healthcare organisations. I hope you found this course useful, and I sincerely hope that you already were able to apply what you’ve learned in this course in your organisation.

Skip to 0 minutes and 0 seconds There will be a followup article with further background information and ways to stay in touch. And I hope to see you again, either in real life or virtually via email. Hope to see you again soon.

Course closing

In this brief video we summarize what we have learned in this course.

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This video is from the free online course:

Process Mining in Healthcare

Eindhoven University of Technology

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