Online ExpertTrack in Business & Management

Team Building and Transformational Leadership: How to Get Ahead in Healthcare Leadership and Management

4.8 (22 reviews)

Discover how to enhance your emerging healthcare management career through practical leadership theories and personal development.

Created by

Coventry UniversityCoventry University

Learn more

Use transformational leadership and team building to improve health services

What are the principles of leadership and management that will take healthcare organisations into the future – and how can you use them to supercharge your emerging career?

This ExpertTrack offers healthcare students the opportunity to critically evaluate leadership and management theories and apply them to their future practice.

You’ll have the chance to cover all aspects of leadership styles and management, including personal effectiveness, management of resources, and management of people.

You’ll also be able to reflect on your own qualities as an emergent leader or manager and learn how you can create a personal development plan for your own career.

Understand the difference between leadership and management

Under the guidance of experts at Coventry University, you’ll explore how effective leadership and management go hand in hand, despite their notable differences.

You’ll consider whether it’s possible to be a good leader and bad manager, if leaders can be developed, and what the most effective – and ineffective – leadership styles and practices are.

Build skills for conflict management and resilience

How do you succeed at managing conflict in the workplace, and how can you build the resilience required to do so?

This ExpertTrack will help you to examine different methods of conflict management and discover conflict resolution skills and techniques that work, including the Thomas-Kilmann Conflict Mode Instrument (TKI), designed to measure a person’s behaviour in conflict situations.

You’ll learn how this powerful tool can help leaders and managers save valuable time and money by observing whether you’re overusing or underusing one or more of five conflict-handling modes.

Apply the Myers Briggs test to leadership styles

The Myers–Briggs Type Indicator, or MBTI test, is a personality test used to help understand a person’s leadership skills through 16 personality types.

You’ll discover how your Myers-Briggs type can impact and improve your leadership style.

The test is a widely used tool for coaching leaders that can help managers gain self-awareness, improve emotional intelligence, and better understand how they – and those around them – operate in a workplace.

Upon completion of this ExpertTrack, you’ll have had the opportunity to review a range of leadership styles and tools, and be able to reflect on your own leadership capabilities as well as how to best develop them.

Key skills you will learn

  • Methods to assess leadership and management
  • Emotional intelligence
  • Communication
  • Leadership and management in a global context
  • Critical analysis of leadership skills
  • Career development
  • Managing healthcare teams
  • Coaching
  • Conflict resolution
  • Managing change
  • Leadership
  • Management

Learning outcomes

By the end of the ExpertTrack, you’ll be able to...

  • Identify and reflect your own personal strengths using theory and models to identify areas of personal development as a future leader and manager
  • Reflect on your own values and qualities, evaluating these against the literature base of current healthcare leaders and managers
  • Explore the theory of leadership and management, analysing the necessary characteristics of a modern healthcare leader and manager
  • Investigate the complexity of leadership and management in the healthcare environment, appraising the differences required for effective teamwork

Experience required

There are no requirements for this ExpertTrack, other than that you should be a healthcare student or already be working in the health sector at a junior level.

Getting started

This ExpertTrack is designed for students or healthcare professionals, administrators wishing to progress into middle or senior management roles, as well as policy makers, executives, consultants, and service providers in the health sector.

ExpertTrack course overview

  • Course 1

    4.6 (9 reviews)

    Learn the principles of being an effective leader and manager in healthcare, including the theory of transformational leadership.

    1 test

    2 weeks

    8 hours per week

    • Week 1

      What are the key concepts relevant to emergent leaders and managers?
      • Welcome to Getting Ahead in Health Services: Healthcare Management and Leadership Principles
      • What are the differences between leadership and management?
      • Can leaders be developed?
      • Effective and ineffective leadership and management practices and styles
      • Summary of Week 1
    • Week 2

      Leadership theories and characteristics
      • Introduction to Week 2
      • The history of leadership theories
      • Leaders in history
      • Introduction to key leadership theories and concepts
      • Leading in different countries and with different cultures
      • The characteristics, skills, qualities and behaviours required by healthcare leaders
      • Summary of Week 2
  • Course 2

    5.0 (7 reviews)

    Find out how to become a better leader in health services by developing deep self-awareness and appraising your values.

    1 test

    2 weeks

    5 hours per week

    • Week 1

      Self-awareness development methods for the healthcare leader
      • Introduction to Week 1
      • Methods to assess leadership and management strengths and development areas
      • Using the Myers Briggs (MBTI) personality tool to gain insight
      • How to gain useful feedback
      • Using reflective practice tools
      • Personal Development Planning
      • Summary of Week 1
    • Week 2

      Impacting factors for the healthcare leader
      • Introduction to Week 2
      • Emotional Intelligence and how to develop it
      • Communicating with impact
      • Personal values, beliefs and qualities – how will these impact you as a leader?
      • Values, beliefs and qualities of Global Healthcare Leaders
      • Summary of Week 2
  • Course 3

    Identify and develop powerful strategies to manage the challenges facing today’s leaders and managers in healthcare.

    1 test

    2 weeks

    5 hours per week

    • Week 1

      Healthcare leadership challenges in a global context
      • Introduction to the 21st century healthcare leadership role
      • Leadership and management in a global context
      • Key challenges facing Global Healthcare Leaders and Managers
      • Key characteristics of the modern healthcare leader
      • Summary of Week 1
    • Week 2

      Looking back and moving forward
      • Introduction to Week 2
      • Critical analysis of leadership styles and theories for the 21st Century healthcare leader
      • What does the future look like for healthcare leaders – how can we prepare?
      • Summary of Week 2
  • Course 4

    Discover the key to effective team leadership and the challenges it entails – from coaching to the Thomas Kilmann conflict model.

    1 test

    2 weeks

    5 hours per week

    • Week 1

      Effective teamworking
      • How do we use teams and groups?
      • Types of teams
      • What makes a high performing, effective team?
      • How to build and develop a team
      • Summary of Week 1
    • Week 2

      Leading and managing today’s healthcare teams
      • Introduction to Week 2
      • How to lead and manage today
      • Conflict resolution
      • The coaching approach
      • Summary of Week 2
  • Course 5

    4.8 (6 reviews)

    Discover how global leadership development methods and a personal development plan can make you a better leader in healthcare.

    1 test

    2 weeks

    5 hours per week

    • Week 1

      Organisational development
      • Introduction to organisational development
      • Organisational approaches to developing leaders and managers in a global context
      • Using competency frameworks and models
      • Summary of Week 1
    • Week 2

      Looking to your future career
      • Career planning
      • Problem solving and decision making
      • The resilient leader
      • Summary of Week 2

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

Download a PDF

How ExpertTracks work

Join an ExpertTrack to master new skills in your chosen specialist area. Work through a series of topic-focused courses at your own pace, and pass the final assessment to earn a digital certificate award which proves your expertise.

Join a free 7-day trial

Decide if the ExpertTrack is right for you with free access to the full suite of courses and assessments for a week.

Keep learning for $39/month

Pay a monthly subscription fee of $39 for as long as it takes you to complete the ExpertTrack. You can learn at your own pace and cancel at any time.

Earn digital certificates

Receive a certificate for every completed course and pass the final assessment to earn a digital certificate.

Become an expert

Use your specialist training to progress further in your career or build expertise in areas you’re passionate about.

World-class learning with Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

  • Location


Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

What are our learners saying?

Add a new skill or forge a new path

"I recommend Futurelearn to anyone looking to learn and upskill...If you are in the job market, you might want to add a new skill or forge a new path."

They bring the classroom right to you

"FutureLearn courses are always interesting and informative. They bring the classroom right to you and send you on a journey to explore new ideas and offer interesting topics."

Start learning today - free 7-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends


ExpertTracks are a series of online courses designed to help you master new skills in specialist areas. You pay a monthly subscription fee which includes access to all courses within the ExpertTrack, as well as assessments and the final digital certificate.

Each ExpertTrack comes with a 7-day free trial period. You may cancel your subscription at any time and your subscription will automatically cancel when you finish the courses and assessments in your chosen ExpertTrack.

Yes. All of our ExpertTracks come with a 7-day free trial. You may claim one free trial period per ExpertTrack.

You have seven days before you will be charged your first monthly subscription fee. When you join an ExpertTrack you automatically receive a 7-day free trial period. You can cancel at any time during the trial period and no payment will be taken from your account.

Please see our full refund policy here.

No, all of our ExpertTracks consist of fully online courses. This means you can take an ExpertTrack from anywhere in the world.

No. ExpertTracks are designed for you to master new skills in a specialist area. You will earn a digital certificate that proves your learning, but it does not carry accreditation.

If you’re looking for certified or accredited courses, many of our microcredentials offer university credit or professional certification.

Have more questions about ExpertTracks? Read the ExpertTracks FAQs, or contact us.