The Results of Evidence that Targeted Decision Support

Is eMM the Solution? Dr. Westbrook first pointed out the benefits that electronic decision support as one way to alert providers to errors before error happened. And the results of the experiments show good evidence that when alerts are well designed and targeted, they can be very effective.

The educator also discusses several topics: when is decision support effective? How can the researcher design a more effective system? What are the situations and the context in which it can work?

Dr. Westbrook then shows an experiment result from observational work in hospitals. This observation is to observe the situation when clinicians received alerts in their electronic medication system. How do they respond to the decision support system? And How does the decision support system caused alert fatigue and fail its function? So the researchers need to consider when these alerts should be delivered.