Strategies to assess

We can consider a number of strategies to measure whether a remote and hybrid team is working.

• Set clear goals and objectives: Clearly defined goals and objectives help team members understand what is expected of them and how their work contributes to the overall success of the team. By regularly tracking progress towards these goals, you can measure the team’s effectiveness.
• Use metrics and data: Collect data on various metrics such as productivity, collaboration, and engagement to get a sense of how the team is performing. You can use tools such as project management software, time-tracking tools, and surveys to gather this data.
• Conduct regular check-ins: Regular check-ins with team members allow you to stay informed about their work and any challenges they may be facing. This can help you identify any issues early on and take corrective action.
• Use anonymous feedback mechanisms: Anonymous feedback mechanisms, such as surveys or suggestion boxes, can help you gather candid feedback from team members about the team’s performance and identify areas for improvement.
• Monitor team dynamics: Observe how team members interact with each other and how they work together. Look for signs of effective collaboration, such as open communication, teamwork, and support for one another.
• Encourage open communication: Encourage team members to openly communicate with each other and with you about their work and any challenges they may be facing. This can help you identify any issues that may be impacting the team’s effectiveness. If we don’t give them an opportunity to share this type of feedback with us, we can become even more siloed as a team, and this can be detrimental to employee motivation.
• Seek external feedback: Consider getting feedback from stakeholders such as customers or clients on the team’s performance. This can give you a different perspective on the team’s effectiveness.
• Use a competency-based framework: Competency-based frameworks can be used to assess the level that an employee is working at based on a consistent framework that can be applied across the organisation. Competency-based frameworks set out the expected behaviours and skills of an employee at each level of the organisation.

References: 6 ways to measure productivity of remote employees[1].
How to measure the performance of remote workers: 6 pillars of effective remote work management[2].

References

_{1. Employment Hero. 6 ways to measure productivity of remote employees [Internet]. Sydney: Employment Hero [2022] [cited 5 January 2023]. Available from: https://employmenthero.com/blog/measure-productivity-remote-employees/}

_{2. Fairbrother A. How to measure the performance of remote workers: 6 pillars of effective remote work management [Internet]. New York: Boldly [2022] [cited 5 January 2023]. Available from: https://boldly.com/blog/how-to-measure-the-performance-of-remote-workers/}