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Improving communication

In this video, Kristen Reyher discusses how we can improve our communication with clients, and how the way we talk can change the outcome of conversations. From step 3.13 you …

Delayed prescribing and de-escalating treatment

In previous steps we have looked at challenges in antimicrobial prescribing, particularly the overuse of antibiotics when they probably weren’t necessary. This step will look at how we can delay …

Reducing reliance on CIA’s

In this video, a case study from equine practice is discussed by Helen Braid, describing a practice-wide response to high sales of CIA’s. A practice meeting was called to discuss …

AHDB mastitis control plan

Control plans can be used to reduce antimicrobial use, for example the AHDB mastitis control plan that was used in production animal practice. In this article, John Remnant explains a …

Farmer action groups

In production animal practice, a different approach often has to be taken with farmers. In this video, Lisa Morgan shares some methods, specifically the bottom-up approach, to initiating change in …

Finding the underlying cause

Watch the video above, and pause it at any stage so that you ensure you take all the information in. Please be aware that for the questions asked, the answer …

Managing recurrent pyoderma

Watch the video above, and pause it at any stage so that you ensure you take all the information in. Please be aware that for the questions asked, the answer …

Managing post-operative infections

The first 3 steps to this week are all case studies about how we can implement AMS in companion animal practice. Watch the video above, and pause it at any …

Difficult conversations and empathy

Now you have understood the stages of change (step 3.13) and how to improve general conversation with clients (step 3.14), Kristen Reyher will explain how motivating lasting change can be …