Bereavement support
Normal rituals that help people grieve and say goodbye to loved ones who have died may have changed substantially because of the risk of spreading infection. Other ways you can …
Course: COVID-19: Psychological First Aid
Establishing effective communication
Effective communication and learning how to listen is an important part of PFA. Listening Understanding how to listen will help you communicate better. Listen refers to how the helper: begins …
How to assess a person-in-need and provide appropriate support
Ensuring you understand a person’s situation will mean you can assess their needs and provide the most appropriate support. 1 Get background information Find out as much about their situation …
Delivering support safely
Your safety is important, and understanding how to deliver support safely is essential. It is important that while you deliver PFA you follow the current recommendations to prevent the spread …
What is resilience?
What is resilience? Resilience is the ability to cope with, adapt to, or bounce back after experiencing adverse events. Some definitions take this further and speak of ‘bouncing forward’: where …
How do emergencies impact mental health?
Traumatic events are events that are stressful, frightening or distressing. During the COVID-19 pandemic, the whole of the UK society is likely to be affected to some degree, including children, …
How people respond to emergencies?
People are likely to show altruism in emergencies. While this is a great asset, it can also be a problem because people may expose themselves to danger while trying to …
