The 4 main benefits of effective communication

The benefits of effective communication are:

1. Provides clarity

Confusion, uncertainty, and ambiguity make people uncomfortable and uncooperative. Making roles, responsibilities, and relationships clear gives everyone the information they need to do their jobs and to understand their contributions to the organisation. Effective communication reduces the cost associated with conflicts, misunderstandings, and mistakes.

2. Builds Relationships

A culture that promotes open communication reduces tension between hierarchical levels of employees, both professionally and socially. In a trusting and collaborative culture, people are more likely to seek help with problems and to suggest solutions and improvements. Effective communication creates a collegial culture that fosters teamwork and encourages cooperation.

3. Creates commitment

Effective communication involves not only sending information but also receiving it. By listening to employees’ concerns, allowing them to have input on their work and their workplace, and giving consideration to their suggestions, managers can make everyone in the organisation feel like they are valued contributors. When employees feel like they are valued in the organisation, they will likely be more engaged and motivated. Effective communication creates support and commitment.

4. Defines expectations

When people are uncertain about what is expected of them and how they will be evaluated, they can’t do their jobs well. Performance reviews are difficult because the employee does not know the performance standards they are expected to meet.

And, if corrective measures are necessary, the employee may be resentful if he can’t see how his behaviours reduced his effectiveness.

When expectations and standards are clear, employees know what they need to do to get a positive review and the benefits that come with it.

People perform better with good communication

These are just a few of the many benefits that come from effective communications.

Managers can only reach organisational goals when the people in the organisation are committed to the goals. People perform much better when they are informed and involved.