The EFQM Innovation Framework asks an organisation to think of innovation as an organisational process. Some think this is counterintuitive. They believe that creative thinking can be inhibited if there is a defined way of doing things. Yet there are many practical benefits of a structured approach to innovation.
Let’s look at the potential benefits of using an innovation framework:
it helps position innovation activity in line with strategy
it helps determine goals and objectives for innovation
it helps an organisation define criteria for identifying and prioritising innovation activity
the focus is internal (employees) and external (customers, suppliers, partners)
it helps improve employee engagement and motivation.
it helps identify what skills and competences are needed to manage innovation
it helps identify what resource is needed to support innovation
it helps with the identification of measures of innovation impact
In summary, an innovation framework allows an organisation to identify and create an environment in which innovation can flourish.
“We treat innovation as if it were magical, not subject to guidance or nurturing, much less planning. If we study history, however, we know that’s simply untrue. There are times, places, and conditions under which innovation flourishes.” (Samuel J. Palmisano, CEO of IBM , 2003)
Before we move to the next step, to what extent do you think that the conditions are right for innovation in your organisation?