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Best Practices for Unusual Emails

In this video, you will learn about best practices for ensuring secure email communication.

In this video, you will learn about best practices for ensuring secure email communication.

Here are some tips to take forward:

  • check the sender’s email address – does it make sense?
  • verify email communication with the sender – you can call them or send a new email directly to them
  • if a link is attached, hover over the link to see where it wants to take you but do not select it
  • try not to panic – take some time to think about how you can address the communication effectively and safely
  • call the company who has contacted you or the IT department
  • report the incident to a company fraud department
  • place these emails in your spam folder
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