Best Practices for Unusual Emails

In this video, you will learn about best practices for ensuring secure email communication.

Here are some tips to take forward:

• check the sender’s email address – does it make sense?
• verify email communication with the sender – you can call them or send a new email directly to them
• if a link is attached, hover over the link to see where it wants to take you but do not select it
• try not to panic – take some time to think about how you can address the communication effectively and safely
• call the company who has contacted you or the IT department
• report the incident to a company fraud department
• place these emails in your spam folder