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Aggreko case study

Hear Elizabeth Hollinger, Head of Analytics and BI for Aggreko, talk about data innovation.

Aggreko are suppliers of power and temperature solutions globally. I spoke to Elizabeth Hollinger, Head of Analytics and BI at Aggreko, and asked her if he could give us an overview of the Aggreko’s data journey and experiences. I also asked her about where they drive value and how employees are being taken on the journey.

One of the many great things they have achieved through the better use data was the work they did to change how they meet customers’ needs, they moved from being viewed as a supplier of generators to a supplier of an unbroken power supply.

The data insights Aggreko generated gave them the confidence to make change their offering, they effectively moved from being a commodity provider to become a partner.

I hope you found that as interesting as I did. I particularly liked Elisabeth’s views on engaging employees across the organisation through conversation and collaboration. I also found the insights on balancing managing real-time alerts with employee overload fascinating.

Data Value

Elisabeth and the team have achieved great things by changing the way Aggreko help customers and in doing so changing the market dynamics. I initially saw this as an improving operations case study, but these changes were only possible after everyone trusted the data enough to make business critical decisions using it.

Image showing improvements to decision making realised at Aggreko - predicting liklihood of breakdown, prioritising activities and determining cost to serve. Also illustrates improving operations - predictive maintenance and logistincs, Engineering job allocation, moving fro a product to a service and skills augmentation.Aggreko decision and operational improvements. (Click to expand)

We will hear more from Elizabeth in week 3 when we explore the wider aspects of data maturity.

Have a look in the “See Also” section below for more information on this project.

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Introduction to Data for Business Leaders

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