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Qantas Airways, Chairperson, Ms. Maragret Jackson discusses the harrowing days following 9/11

September 11th was a day that had far-reaching implications for the entire world. Ms Jackson explains more in this video.

Think About It!

Ms. Jackson revisits September 11, 2001, in this discussion about complex challenges. She states how important it is to move and the importance of making a decision in a crisis. If you were faced with such a crisis when leading an organisation, what would be the first step you take? Why?

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Leadership Skills and Change Management in Uncertain Times

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