Organisation behaviour

People’s behaviour in an organisation is never easy to understand. It is nearly always complex and common sense, generalisations often fail to explain why people do what they do.

Managing these days requires much more than common sense or “gut feeling.” Leaders must improve their people management skills of organisations are to survive in the 21st century. What is organisational behaviour?

Organisational behaviour can be defined as a field of study that investigates the impact that individuals, groups, and structure have on people’s behaviour within organisations. It also incorporates examining the impact that organisations have on their environment. The aim is to apply such knowledge to improve an organisation’s effectiveness for the benefit of the business owners, workers, customers, suppliers, and the general community.