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Maximising security of data transmission

This article discusses safety considerations for telehealth

No computer or internet connection is ever completely secure or safe.

Assume that your system could be hacked in the future and think about how you can mitigate any risk. There are 3 levels where you can mitigate risk on your end:

1) Information: Do not store sensitive information on the device that you are conducting video consultations from in the first place.

2) People: Know exactly who has access to the device that you are using and only grant access to those who require it. Consider different levels of access to different parts of the device to ensure users only have access to the information they need (e.g. separate users/passwords).

3) Technical components: A range of strategies can be implemented, including:

  • Always use a firewall (network security designed to prevent unauthorized access to or from a network; a common first line of defense)
  • Always have up to date, high-quality anti-virus protection on your desktop/laptop
  • Always lock your Wi-Fi network with a password for access
  • Always have some physical security around your IT system so that people who are unauthorized do not have access (e.g. securely store your laptop when not in use)
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