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Steps in giving good feedback

Giving good feedback is a learnable skill that can be mastered. The art of providing feedback effectively is knowing what feedback to give and how to give it so that …

The traffic light framework

The Traffic Light framework works well because it allows you to deliver different types of advice at the same time. Note: there is a description of this image in the …

The theory of cause and effect

The theory of cause and effect (also known as feedback loops) was originally proposed by Braun and Le Chatelier in the 18th century in ground-breaking studies about how systems constantly …

Skills that make good feedback

Personal skills are abilities that are developed through practise. Giving and receiving feedback is a skill. And like all skills, it takes practise to get it right. Key skills that …

The Johari Window

While you explore your own self-awareness, you can also assist your feedback recipients to explore their own. There are several well-established approaches to assist with your understanding of other perspectives, …

Defining feedback

To successfully give and receive feedback, it is important to understand what the word means. Let’s look at different ways that feedback is defined in literature. Ende (1) provided one …

Why is feedback important?

The importance of feedback has long been viewed as the difference between learning to do something well and learning to do something poorly. If feedback is defined as any form …