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What should be included in a covering letter?

This article will look at how you should construct a cover letter and what should be avoided. A good cover letter typically includes the following elements: Personal contact Using a …

Updating Your CV

If you already have a CV, Lee (2013) suggests that it is better to start afresh rather than modify a version created some years ago. However, before you make a …

The purpose of CVs

Even if you have a great online presence, CVs are still important. After all, if you use a recruitment agency to look for work, a CV is probably one of …

How is the workplace changing?

In this article, we’re looking at the future of work, and how the workplace is changing – something you might already have experienced, as the pandemic has forced many organisations …

Problem Solving and Decision Making Techniques

An online search for problem solving or decision making techniques will generate many millions of results. For example, the Problem Solving page on the MindTools website lists 47 different tools! …

Team roles

The first step to developing a team – especially a high-performing, effective one – is to recognise the roles that different people will take within it. As explained in the …

Ability Model of Emotional Intelligence

Of the different models of emotional intelligence, here we will focus on the ability model, because that’s the one that suggests emotional intelligence abilities can be learned or developed. Mayer …

Emotional Intelligence v Logic

It is interesting to note that there is a tension between using logic or emotion as a guide for the most appropriate way to act or behave at work. Take …

Body language

Body language is always important in job interviews, but it’s even more important in a video interview, as it can help you come across as friendly and confident. Body language …

Different Ways to Search for a Job

There are a number of tried and tested ways to look for jobs. Now let’s explore some options you may not have tried before. Networking Events Networking is about using …

Your communication preferences

Take a moment to consider how you obtain information in your daily and working life. Your task Create three short posts, one for each of the following three communication situations: …

The 5Cs of Communication

There are a number of widely accepted communication models, including the 4Cs of truth in communication. Here we will focus on the 5Cs communication model. According to Keates (2018): … …

The characteristics of good communication

If you think about communication at work, it’s about the flow of information between people and departments in a variety of ways. But what are we actually trying to do …

Identifying your skills and strengths

So far, we’ve discussed types of skill, which skills employers are looking for, and the distinction between skills and strengths. Let’s now bring this together by helping you to identify …

Introduction to skills

In this section of the course, we’ll look at skills, with a focus on what employers are looking for and how you can identify and reflect on your current skillset. …