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How will Covid-19 change the NHS?

The Covid-19 pandemic has been the biggest challenge the health and care system has faced in living memory. It is essential that lessons are learned from this experience – whether …

How does regulation work in the NHS?

Regulation helps to ensure that the NHS provides high-quality care, that finances are well-managed and that staff meet professional standards. This step explores the multiple layers of regulation in the …

Why do we measure patient experience?

In the previous step, you explored some of the ways that patient experience is measured. But why is it so important? In this video, Dan Wellings, Senior Fellow at The …

How well does the NHS manage its budget?

The performance measures you’ve learned about so far focus on the quality of health care in the NHS. How the NHS performs financially is another important way we can understand …

How good is the NHS at closing the gap?

As you learned in Week 1, there is a link between health, genetics, social class, diet, environment, education and employment. This means that health and wellbeing is about more than …

The Money Trail: From Government to NHS

The NHS is largely funded through taxes. In this step, we explore how money travels from government to care for patients. Adapted from National Audit Office – Departmental overview: Department …

How will COVID-19 change the NHS?

The NHS in England is currently facing a challenge the like of which has not been seen in living memory. The challenge will change over time and eventually we will …

What was health care like before the NHS?

Access to health care before the NHS was largely dependent on your ability to pay for treatment. Where health care was available for free or cheaply, there was a patchwork …

How will the Long-Term Plan change the NHS?

In January 2019, the NHS long-term plan was published, outlining the key ambitions for service over the next 10 years. What are the major commitments in the plan and what …