Why do we measure patient experience?
In the previous step, you explored some of the ways that patient experience is measured. But why is it so important? In this video, Dan Wellings, Senior Fellow at The …
Course: The NHS Explained: How the Health System in England Really Works
How well does the NHS manage its budget?
The performance measures you’ve learned about so far focus on the quality of health care in the NHS. How the NHS performs financially is another important way we can understand …
How good is the NHS at closing the gap?
As you learned in Week 1, there is a link between health, genetics, social class, diet, environment, education and employment. This means that health and wellbeing is about more than …
NHS Performance Targets: Measuring Access and Waiting Times
The NHS has a number of performance targets that show how well the NHS is doing in providing care. These targets cover a range of services such as how quickly …
Following the money: from the state to services
The NHS is largely funded through taxes. In this step, we explore how money travels from government to care for patients. Adapted from National Audit Office – Departmental overview: Department …
Is there a doctor in the house? Who works for the NHS?
You’ve just learned a little about the large number of people that help to keep England healthy. Staffing is one of the key resources that keeps the NHS running. Just …
How will COVID-19 change the NHS?
The NHS in England is currently facing a challenge the like of which has not been seen in living memory. The challenge will change over time and eventually we will …
How do all the parts of the NHS fit together?
The NHS is a complex system that is constantly changing. The 2012 Health and Social Care Act brought in sweeping reforms to the NHS and this animation explains those changes, …
History of the NHS: Key Developments of the Health Service
The way that the NHS in England is run has undergone many changes and it is still constantly evolving. In this article, we talk about key developments that have led …
What was health care like before the NHS?
Access to health care before the NHS was largely dependent on your ability to pay for treatment. Where health care was available for free or cheaply, there was a patchwork …
How will the Long-Term Plan change the NHS?
In January 2019, the NHS long-term plan was published, outlining the key ambitions for service over the next 10 years. What are the major commitments in the plan and what …
The impact of a no deal Brexit on health care
With the increasing possibility of the United Kingdom leaving the European Union (EU) without a deal, what are the major areas in which the impact of a no deal Brexit …
How will technology change the NHS?
Technology has dramatically changed the way we live. What impact has technology had on health and care and what will the future look like? In this article, we’ll look at …
How will Brexit change the NHS?
In 2016, the UK voted to leave the European Union (EU) as the result of a referendum. Although the EU has limited legal influence on the NHS, Brexit will have …
What Is Integrated Care and How Can It Benefit Patients?
Integrated care happens when health and care organisations work together to meet the needs of either individuals or local populations. Sometimes, integrated care can involve local authorities and the voluntary …
These articles are from the online course:
The NHS Explained: How the Health System in England Really Works
How to write a cover letter
We take a look at everything you need to know about cover letters and how …
Everything you need to know about blended learning
We take a closer look at blended learning, exploring what it is, the different models, …
What is imposter syndrome, and how can you deal with it?
Most people have experienced feeling like an imposter at some point in their lives, so …
Gratitude and happiness: the importance of being grateful
Discover how the simple practise of gratitude can bring a host of different benefits to …