Make, buy or outsource?

So do we make, buy or outsource? And if we outsource, what can we outsource and what should we never outsource?

In this video, Douglas guides you through the benefits and problems associated with making, buying, outsourcing and global sourcing.

After watching this video, what are your thoughts?

A copy of the mind map used in this video is available to download in PDF format from a link at the bottom of this page.

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This video is from the free online course:

Contract Management: Building Relationships in Business

University of Southampton