Reflection on the course

In this video, we conclude by highlighting the main areas covered in the course.

Your task

At the beginning of the course we asked the big question:

How can emotional intelligence be used to improve individual, group and organisational performance?

In the comments area, reflect on the following:

• Has your answer to this question changed? How?
• What have been the most significant issues for you personally?
• Has your view changed as a result of your learning?
• Looking back at your learning log, were there any questions you had that haven’t been answered?
• Where could you find the answers to your questions?
• Have you managed to contribute to your community of practice yet?
• How have you found the experience?