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Helping people transition through change

In this video we explore ways that leaders and managers can support the journey through the transition phases of change.

You were introduced to the transitioning through change diagram during the last activity, where we touched on the three phases – reconciliation, reorientation and recommitment.

In this video, we explore ways that leaders and managers can support the journey through these phases and we’ll hear from Steven Paterson as to how he has supported this in his own organisation.

In the video, we see that in order to help people make sense of change and how it will affect them, individuals and teams need the opportunity to express how they feel. Sometimes a ‘lose, keep, gain grid’ is a useful way to facilitate this process, and you may find the handout (downloadable below) a useful resource.

Reflection point

Have you tried any of the approaches discussed in the video? If so, how did it go? Is there anything you would do differently?

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Leading and Managing People-Centred Change

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