Course: Contract Management: Building Relationships in Business

Earlier we looked at the 10 pitfalls, the areas that cause value loss. Let’s now look at the counter side of all of that and see what are all of …

Douglas shares his thoughts on the week’s activities by posting a near real-time video. This is an additional video, hosted on YouTube. Apologies – we had technical issues and so …

All organisations need to be clear about their objectives which might change over time as circumstances change, or in the public sector, with a new political direction established after a …

Businesses have relationships with multiple customers and multiple suppliers. Even in one organisation there can be different relationships with the same supplier and/or customer. In this video, Douglas guides you …

So do we make, buy or outsource? And if we outsource, what can we outsource and what should we never outsource? In this video, Douglas guides you through the benefits …

Douglas shares his thoughts on the week’s activities by posting a near real-time video. This is an additional video, hosted on YouTube. This video was recorded on Friday 25th June. …

In this short video interview, Darren Sivapalan, former Senior Commercial Manager, Crown Commercial Services, Commercial Intelligence Team from the UK Government, talks about how the Civil Service aspires to manage …

This video is from earlier versions of the course – we still think it is interesting though! So we’ve kept it here for your information. Watch the video to see …

Douglas shares his thoughts on the week’s activities by posting a near real-time video. This is an additional video, hosted on YouTube.

In this video, Douglas Macbeth guides you through why you need a business case for any investment (whether to buy or to sell) and what needs to be considered: Identify …

Performance measurement is done in different ways and for different reasons so we should understand these issues and recognise how to design and operate appropriate measurements to ensure our business …

Our traditional commercial practice has evolved from the basic form of trade where one farmer creates a surplus of grain say, which he then trades with another who has an …

Whether trust is driven by society’s expected behaviour or is imposed by rules and regulations is often a matter of culture but without some levels of trust being in place …

In this video, Douglas Macbeth introduces you to the key principles of the law of contracts and intellectual property (IP). Douglas briefly talks about the differences between the two main …