Course: Understanding Systems Thinking in Healthcare

Congratulations on completing Week 2 of Understanding Systems Thinking in Healthcare. This week, we’ve explored healthcare system mapping as a systematic approach to understanding, analysing and optimising the activities, processes …

Considering the challenging process and issues of system mapping, some may ask, why all the fuss? Usually, in mapping out healthcare systems, we seek to make a change and improve …

Let’s now consider some evidence-based tools that can support healthcare system mapping. The video, produced by the Institute for Healthcare Improvement, explains how visual tools can help in the improvement …

System mapping in healthcare isn’t without its challenges and sometimes they’re attributable to the inherent ambiguity or complexity of the healthcare system. Some of these challenges include, but are not …

In this step, we explore some of the considerations around developing a healthcare system map. Developing an effective map of a healthcare system should involve (but is not limited to) …

Welcome to Week 2 of Understanding Systems Thinking in Healthcare. This week, we will explore: The concept of healthcare system mapping The benefits and challenges of system mapping Different tools …

Mapping the healthcare system creates a foundation upon which conceptualisation, strategic decision-making processes and interventions can be based. It can also simplify complexity by helping us to identify and understand …

Let’s begin this week by introducing you to the concept of system mapping in healthcare. A system map is a visual presentation and illustration of the major components, boundaries and …

Congratulations on completing the first week of this short course. This week, we’ve introduced you to the concept of a healthcare system, explored what systems thinking is, and explored the …

A systems thinking approach requires us to consider organisations (such as HEE) as more than physical entities with clear boundaries, structures and functions, as defined by early management literature. That …

In this video, we introduce you to Stuart Baird – an Assistant Professor for Leadership in Healthcare at Coventry University. Stuart has previously worked at Health Education England (HEE) – …

In this video, we introduce you to Amanda Royston – an Associate Professor in Healthcare, Leadership and Management at Coventry University. Amanda talks about the need for leaders to adopt …

Leading and managing services within large complex systems like healthcare is challenging. The problems facing organisations are so complex that they defy simple solutions, and leaders are often trying to …

So far, we’ve defined what we mean by ‘healthcare’ and ‘system’ and examined the common characteristics of the latter. Let’s now bring these together and consider what we mean by …