Course: Personalised Care: Peer Leadership Foundation - Step Two

Albert Einstein once said, “I don’t need to know everything, I just need to know where to find it, when I need it”. This is certainly true for people providing …

This leads us nicely to empathic listening which is the ability to be attentive and responsive to what someone is saying during a helping conversation. It’s a way of relating …

Let’s think again about the scenario we previously described. Your friend has asked you to provide peer support to someone who has recently been diagnosed with the same long-term health …

On Step One, we introduced the idea of peer support. Peer support is a range of approaches through which people with a similar long-term condition or health experience support each …

What is a peer supporter? So far, we’ve talked about providing peer support to someone else. Let’s have a quick recap. A peer supporter has some knowledge of personalised care. …

When you’ve considered how much time and energy you have available to help, you might also want to consider where you invest your energy. Motivation is important here. Think about …

One of the most powerful ways to help people and give them an idea of how things may be different, is by sharing your own experience. It can also help …

This is what Peer Leaders in the National Strategic Coproduction Group have to say about their journey to becoming a peer leader. ‘’The Peer Leadership Academy helped me realise that …

The personalised care key features are a good example of how Peer Leaders can make a positive difference. That’s why coproduction has been recognised as one of four vital ‘enablers’ …

Hear Rob and Debs experience of becoming Peer Leaders. Rob explains how he first heard about the opportunity to become a Peer Leader through Facebook, and has since become involved …

NHS England and NHS Improvement have a role in: developing policy helping put a policy into action helping NHS organisations understand what their responsibilities and actions should be making sure …

This week, we’ve explored what ‘good’ personalised care looks like for people. We introduced the personalised care key features and asked you to comment on them. We also explored the …

Before we move on to consider the culture of the NHS, it’s important to remember that even though life has generally improved for people with long-term health conditions and disabilities, …

As we reach the end of week one, it’s time to hear James Sanderson and Rich Watts talk about their vision for personalised care. What’s your vision for personalised care …