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This content is taken from the University of Dundee, SISCC & University of the West of Scotland's online course, Compassionate Care: Getting it Right. Join the course to learn more.

Skip to 0 minutes and 2 seconds PROFESSOR BRENDAN MCCORMACK: Last week, you got some background from Elaine Lee, who showed you some of the incidents and reports that have led us to where we are today. We need to know where we’ve been so that we can figure out where to go next. But the goal of this course isn’t to focus on the horror stories. We can learn more from what is working well with a view to adopting incremental changes in our own practice and in our own communities. This week, Lynn Griffin, nurse and lecturer at the University of Dundee will look at the topic of humanizing care with you.

Skip to 0 minutes and 33 seconds In her years of working in palliative care nursing, Lynn has seen hospitals, clinics hospices, and other organizations make person centered care their focus, creating positive experiences for patients and families throughout life, during illness, and at the end of Life. This week, we look at ways of making human connections between patients, families, and health workers, so that everyone’s experience can be better.

Intro to Week 2 with Brendan McCormack

To begin Week 2, here is an introductory video with Professor Brendan McCormack, who will set the scene for each week. In this video, he introduces the concept of humanising care.

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This video is from the free online course:

Compassionate Care: Getting it Right

University of Dundee

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