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This content is taken from the University of Birmingham's online course, Dementia: Understanding and Managing Challenging Behaviour. Join the course to learn more.

Skip to 0 minutes and 5 seconds CHRISTOPHER WAGSTAFF: Hello, my name is Chris Wagstaff. I’m a Senior Lecturer in Mental Health Nursing. I’ve worked in the field, both clinically and academically for over 25 years. Here at Birmingham, we have proudly taught generations of student nurses about the importance of providing high-quality care for all patients, but in particular we recognise the needs of working effectively with the older adults who have dementia.

Skip to 0 minutes and 26 seconds NUTMEG HALLETT: Hi, my name’s Nutmeg Hallett. I’m a lecturer in Mental Health Nursing, and a post-doctoral researcher within the risk, abuse, and violence research programme in the School of Nursing here at the University of Birmingham. Chris and I are involved in a number of research projects focusing on issues in mental health care. For the next three weeks, we’ll explore some of the behaviours that can cause problems for the cares of people with dementia and how they can be understood and managed. We’ll be exploring how a person-centred approach can help you understand the person you’re caring for and how this will help you provide care in a way that removes or reduces some of the behaviours that you might find challenging.

Skip to 1 minute and 5 seconds ALISON GAYTON: Hi, my name is Alison Gayton. And I’m a lecturer in Mental Health Nursing. I have worked collaboratively with people living with dementia and their families in a variety of settings, both in the UK and New Zealand. I am passionate about enabling people experiencing dementia to have the information and resources to make choices in their lives as the situation changes, and for those supporting them to feel equipped to adapt to the changes occur.

Skip to 1 minute and 31 seconds CHRISTOPHER WAGSTAFF: The provision of high-quality mental health care is not necessarily about specific interventions. Much of mental health care is about having good interpersonal skills, supportive attitude, and the ability to look at challenging situations from different perspectives. On this course, we’ll be used in the case study of Peter, a resident in a nursing home. Through videos, articles, and your discussions, you will learn about ways managing a variety of behaviours in different settings.

Skip to 1 minute and 57 seconds ALISON GAYTON: Throughout this course, we hope that you’ll learn from each other. We recognise the wealth of experience that each of you brings. As course instructors, Chris, Nutmeg, and I will moderate the group discussions. But the course is designed to allow participants to engage and learn from each other’s experiences.

Introduction to the course

The team introduce themselves and briefly explain what you will be learning about over the next three weeks.

Course leaders: Dr Chris Wagstaff, Dr Nutmeg Hallett, Alison Gayton

Feel free to connect with members of the team by clicking their name and following their profile.

Also, in the Comments area below, let us know: what brings you to this course?

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This video is from the free online course:

Dementia: Understanding and Managing Challenging Behaviour

University of Birmingham